Citizens Advice Bureau

 

Citizens Advice Public Meeting

The annual public meeting was held in Leatherhead in October and John Gladwin, formerly Bishop of Guildford and now national chair of the CAB, gave the keynote speech. His theme was the changing role of CAB and the crucial role played by all voluntary services during the difficult times we are experiencing. Citizens Advice is up to the challenge, strengthening the volunteer base, increasing efficiency and expanding the service deeper into the community. CAB has two very active offices in Mole Valley (Dorking and Leatherhead) to support those in the community who need help or advice.

 

Plug the Debt

This is the theme of a new campaign from Citizens Advice relating to energy suppliers. Since the spring 850,000 electricity customers and 700,000 gas customers have contacted CAB about debt to their suppliers. This winter energy prices are set to rise by about 14% for the average home, the probable cause of major concern when the weather turns cold. Contact your local CAB as soon as the problem arises and get professional advice.

Advice Line

Citizens Advice in Mole Valley is part of a countywide system called Advice Line. This is a telephone service that quickly connects callers to an adviser who may well be able to resolve the issue straight away. Those needing help should first call Advice Line. If an appointment is then considered necessary the adviser can arrange it.  If you have any mortgage or rent arrear worries your local CAB has experienced advisers who can help. The sooner you call them the sooner you will find a solution. You know what they say: ‘A problem shared is a problem halved’. If you are experiencing any financial difficulties contact Advice Line for confidential, independent and free expert advice.  The Advice Line telephone service operates from 10.00am till 4.00pm, Monday to Friday. Make a note of the number: 08 444 111 444 

CAB Never Makes Cold Calls

Impostors claiming to be from the CAB are preying on people with money worries offering fake ‘debt help’. If anyone calls you claiming to be from CAB please put the phone down and call or text Action Fraud immediately on 0300 123 2040, or go online at http://www.actionfraud.org.uk/reportfraud

Royal British Legion

A dedicated adviser provides advice to serving and ex-service people and their families throughout Surrey. New clients and referrals are welcome. Telephone 01372 361160.

Leatherhead And Dorking Citizens Advice Bureau

The Georgian House, Swan Mews, Leatherhead, KT22 8AE Tel: 08 444 111 444  
Lyons Court, Dorking, RH4 1AB Tel: 08 444 111 444

Both Leatherhead and Dorking CAB are open Mondays to Fridays. Everyone is welcome to drop in between 10.00am and 1.00pm, and appointments are held in the afternoons and some evenings. Alternatively, call the advice line 08 444 111 444